Our Privacy Policy

Last updated: 11/07/2025

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following data:

  • Personal Information: name, phone number, email address, shipping address, billing address.

  • Order Information: products purchased, payment details (processed securely by third-party gateways).

  • Technical Data: IP address, device data, browser type, pages visited, and cookies.

We do not store or have access to your full payment card details. All payments are processed by secure payment providers.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate order updates

  • Improve site performance

  • Provide customer support

  • Detect fraudulent activity

  • Comply with legal requirements

3. Sharing Your Information

We may share your information with:

  • Payment processors

  • Delivery and courier partners

  • Service providers who help operate our website

  • Authorities if required by law

We do not sell or rent your personal data to any third party.

4. Cookies

We use cookies and similar technologies to:

  • Improve site performance

  • Track website usage

  • Store cart and login preferences

You can disable cookies in your browser settings, but some features may not work.

5. Data Protection

We use reasonable technical and administrative safeguards to protect your information.
No system is fully secure, but we minimize risk through controlled access, encryption, and secure hosting.

6. Your Rights

You may request:

  • Access to your personal data

  • Corrections or updates

  • Deletion of your account information

  • Withdrawal from marketing communications

Contact us through the information below.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this policy as needed. Continued use of the site means you accept the updated terms.

9. Contact Us

For questions or requests, contact:
Email: obsidianvaultshop@gmail.com
Phone: 01628793756