Last updated: 11/07/2025

1. Delivery Areas

We deliver across Dhaka and selected national locations.

2. Delivery Time

Estimated delivery: 1–5 business days depending on location and courier workload.

3. Shipping Fees

Shown at checkout. Vary by location.

4. Order Verification

We may contact you to confirm address or identity to prevent fraudulent activity.

5. Failed Delivery

If the courier cannot reach you, the package may be returned. A second delivery may require additional shipping fees.

6. Inspection on Delivery

Check your product before accepting.
If incorrect or damaged, return it to the delivery agent on the spot.

7. Lost or Damaged Shipments

Courier tracking applies. We assist with claims but do not control courier timelines.

9. Contact Us :

For questions or requests, contact:
Email: obsidianvaultshop@gmail.com
Phone: 01628793756